TERMS AND CONDITIONS
1. IDENTIFICATION OF THE WEBSITE OWNER
This document establishes the terms and conditions of use of the website "www.el-peregrino.com", with address at cl Fernando Fontes de Guernica 3, 38435 - El Tanque (Santa Cruz de Tenerife), and with tax identification number B56741531.
2. ACCEPTANCE OF TERMS AND CONDITIONS
Access to and use of the hotel's website is subject to acceptance of these terms and conditions. By accessing our website, the user agrees to comply with the provisions set forth herein.
3. SERVICES OFFERED
The hotel's website provides information about our accommodation services, events, promotions, and allows for room reservations, among other complementary services.
4. RESERVATION AND CANCELLATION POLICY
4.1. Reservations: Reservations made through our website are subject to availability and confirmation by the hotel. The user must provide true data to formalize the reservation.
4.2. Cancellation Policy: Cancellations must be made within the time periods specified in the cancellation policy at the time of booking. Failure to comply with these time periods will result in the hotel applying cancellation fees.
4.3. No Show: In the event of a no-show without prior cancellation within the established period, the total amount of the reserved stay will be charged.
5. DATA PROTECTION POLICY
The processing of users' personal data is carried out in accordance with the General Data Protection Regulation (GDPR) and the Organic Law on Data Protection and Guarantee of Digital Rights (LOPDGDD). The data collected will be used only for the management of reservations, billing and, where appropriate, for the sending of commercial communications if the user has given their express consent.
6. INTELLECTUAL AND INDUSTRIAL PROPERTY
All content, text, images and logos on the website are the exclusive property of the hotel or of third parties who have authorized their use. Reproduction, distribution or any form of exploitation of these contents is prohibited without the express consent of the owner.
7. EXCLUSION OF WARRANTIES AND LIABILITY
The hotel is not responsible for any damages or losses arising from access to or use of the website, including, but not limited to, errors or inaccuracies in the content, service interruptions or computer viruses.
8. LINKS TO THIRD PARTIES
The hotel's website may contain links to third party websites. The hotel is not responsible for the content, products or services that may be offered on such external websites.
9. MODIFICATION OF TERMS AND CONDITIONS
The hotel reserves the right to modify these terms and conditions at any time, with changes taking effect upon publication on the website. It is the user's responsibility to regularly review these terms and conditions.
10. APPLICABLE LEGISLATION AND JURISDICTION
These terms and conditions are governed by Spanish law. For any dispute that may arise, both parties submit to the jurisdiction of the competent courts in El Tanque, Tenerife, expressly waiving any other jurisdiction that may apply to them.
11. CONTACT
For any questions regarding these terms and conditions, you can contact us at info@el-peregrino.com or +34 618485492.